The staff at Carlson ProCare are amazing. The treatment for my torn bicep was perfectly paced and got me back to work in the minimum time possible. Highly recommend!
~ Kevin B.
Great facility and conveniently located in Middletown. Jason is very professional and extremely knowledgeable.
~ Debi
Nice facility, friendly staff.
~ Gary G.
I’ve been going to Carson care since 2023 due to a work accident and had good communication an and great interaction with the staff and very great therapist.
~ Hector C.
Staff is always courteous and friendly. They treat your symptoms with care and work with you to help you feel better. I highly recommend them.
~ Sandy T.
Since the first day, I had a good experience. I went 3 days after my shoulder surgery and they were so gentle and make sure I was comfortable with pain level. Now I almost got full R.O.M just need to get stronger. I love the new facility is bigger, and cleaner with a better parking space.
~ Meriam O.
Friendly, professional care team. Highly recommend for in office therapy that gets results and home follow through that keeps you on track. Office team are very friendly and helpful and know you by name!! My second time using Carlson for my needs and will come back again for any future therapy.
~ Connie B.
Carlson Procare is the best around. I’ve been there for two separate treatment programs over the last 3 and a half years and my condition improved substantially in each case. I tried a competitive local service earlier and really regretted it. I appreciate this group all the more. Highly recommended.
~ Andrew C.
I had Xander and David as physical therapist. They were both awesome. Everyone at Carlson. Willimantic was very personal, and professional with a very relaxed atmosphere. I felt very good when I left after each treatment, both Physically and mentally. Great place.
~ James
Great place for physical therapy in Willimantic area. All staff are professional and accommodating. I work with Marissa most of the time and she is excellent! Definitely recommend for any of your PT needs.
~ Nancy H.
Staff is always courteous and friendly. They treat your symptoms with care and work with you to help you feel better. I highly recommend them.
~ Sandy T.
I like the location. It’s very convenient easy to get to, the therapists are very accommodating understanding and knowledgeable. The process of making appointments is so quick and easy and painless most of the paperwork I filled out from the comfort of my own home.
~ Angelo F.
The team at Carlson Procare is great! They make you feel comfortable and relaxed while they work to improve your mobility. You won’t find a more caring group!
~ Annette Z.
These folks are the bestest ever! Next year the scar will be invisible. Thanks (in order we met) Tammy, Josie, Dave, Xander, Cora and all y’all the rest of y’all!
~ Luke N.
Everyone friendly, caring, and knowledgeable
~ Diana H.
I loved the PT’s. They were so friendly, personable and knowledgeable.
~ Kaitlin D.
Great place to go. The staff is very helpful and friendly. I felt like I have known them all my life. The place is clean. They got me in right away. I will refer them to all my friends.
~ Tabetha H.
Always courteous people and they explain to me everything. They always ask me if I have any questions. I highly recommend them.
~ Edgard S.
Extremely thorough, professional and caring. Team effort, never have to wait, spend a lot of time focusing on all my needs. The best ever!
~ Lynn C.
I was looking for a PT spot in my area that could work on my knees due to years of running and an incident I had at work…Carlson Procare in New London pretty much got me back to normal! I would 100% recommend them to anyone who needs work done- esp if you have knee issues .. the staff there was beyond amazing, esp. Rio! I know for sure that if I need a tune up down the road .. I’ll be going back there!! 🥰 Thank you New London Carlson Procare!!!
~ Colleen M.
Great staff and attentive to your needs.
~ Chuck
Excellent From Start to Finish
I had an excellent experience at Carlson Procare! The facility is spotless, well-maintained and organized.
The staff is fantastic! They are kind, supportive and experts in physical therapy.
The front desk is always friendly and efficient. The therapist that I saw was Adriana. I can’t possibly say enough about her expertise.
~ Christina M.
Patient and Attentive
My physical therapist was Cindi. She is wonderful at her job. She asked me questions and really listened. That is so important to any patient. Cindi started slowly with me, which I was so grateful for, because my pain was severe.
She has great instincts and explained everything as she went along, which was also very appreciated. I could go on……
If I require physical therapy again, I will certainly request Cindi!
~ Connie C.
Personalized Care that Works
I went to Andrea at Carlson Procare, and I am delighted with my results! I have been to other physical therapists who say, “do this exercise for the next 10 minutes,” and they walk away and help the next person in line. Andrea was hands on and attentive during every visit. She listened to my issues, worked on my sore spots, and showed me stretches and exercises to do at home. I am moving like my old self and I am exercising again. I highly recommend Andrea and Carlson Procare!
~ Annette M.
Regaining Strength and Motion
Very helpful and positive experience. I had a number of complex issues with surgery recovery. My therapist worked with me to eliminate back pain issues that were then enabled me to work the muscle issues with my hip and femur giving me the freedom of motion to aid my walking. This is a professional environment focused on your recovery. I would strongly recommend.
~ Bill O.
Impressed From Start to Finish
I’ve never done PT before and I was really impressed with all of it; making appointments was easy and flexible, and I saw several different care providers here and their skill & expertise amazed me each time. I don’t know if my insurance will let me continue any longer.. but even though I still have pain sometimes, I feel much better about it overall since I’ve been equipped with new knowledge about what may be causing it, and things I can do to improve it.
~ Desarae S.
Supportive Team
Carlson Procare was a great experience during an ongoing issue with my shoulders. I worked with Kevin the most and really appreciate how much he cared and wanted me to succeed. Andrea was great too, and uplifting! I had gone to another place in New Milford that basically ignored me and left me to figure everything out myself, Carlson Procare was 100% better and I feel grateful I found them.
~ Tiffany
Knowledgeable and Thorough Care
Currently seeing Morgan at Carlson. I’ve also seen Cindi. Both are very knowledgeable, we are trying all sorts of treatments, exercises etc , I have multiple things going on and getting advice etc on each. They have an app and you can have all the exercises sent to your phone so you can continue them at home as well.
~ Susan B.
Grateful for Carlson Procare
Thank you Andrea and Morgan for taking such good care of me! I am so impressed with the therapy I received. The entire staff is extremely professional and takes the time to listen to their patients. Again thank you for helping me.
~ Lainie Z.
Supportive and Skilled Team
Carlson Procare is professional, welcoming, caring and compassionate. I started with Arianna and ended with Cindy when Adrianna went on vacation. Both women were wonderful! They answered my questions and concerns. They taught me how to move with my injury and demonstrated exercises to help me. They watched me do them to make sure I was doing them correctly.
I can not say enough good things about Carlson Procare.
~ Ellen P.
Thorough and Effective Care
I have seen both Andrea and Morgan at Carlson Procare. Both therapists are very thorough and have helped resolve my neck pain. I highly recommend Carlson Procare.
~ Patricia
Comprehensive and Effective Care
All therapists were helpful and I was fortunate to work with all of them. Each one had different treatments and all were beneficial.
~ William S.
Decades of Dedication and Compassionate Care
Cindi, Andrea, and all of their staff are a team of remarkably capable and dedicated professionals. They all work together to create a welcoming, supportive environment. Each patient gets their full and undivided attention, and every ailment or problem gets the benefit of their extensive knowledge and experience. They have helped me through a multitude of difficulties over the past 20+ years – knee replacements, spinal surgery, vertigo, peripheral neuropathy, and more – and I will be forever grateful to them for keeping me healthy and active at age 84. New Milford is blessed to have Carlson Procare in our community. Thank you!
~ George C.
The therapists and staff at Carlson are awesome! Josh and Matt have been so knowledgeable and helpful throughout recovery from my surgery. Even my surgeon was amazed and surprised at my progress at my post surgery appointments. I’m definitely coming back when I do my other leg surgery. I also love that Carlson offers times before and after work it’s easy to make things work with me schedule and get to PT.
~ Deaneira L.
I was very happy with the therapy I received at Carlson Procare. The staff is very friendly and very efficient. The therapy room is very clean.
~ Pat M.
They are very helpful , to get you back normal!! Every therapist there is very friendly and very outgoing to you.
~ Donald C.
Everyone at Carlson Procare has been very supportive and helpful during this difficult time with recovery. Thank you Jacob Chwiedz and Carlson Procare staff!!!
~ Juan H.
This is my third time going to Carlson Procare for physical therapy. This time was to address migraine headaches and residual dizziness. Everyone there maintains a high level of professionalism with a friendly demeanor that puts you at ease. The whole staff is polite and accommodating. The therapists care about and are invested in their patients and their progress. If you find a therapist who you really like to work with, they will make an effort to get you scheduled with them as often as possible. I mainly worked with Ashley and Matt. They understood my concerns and goals and helped me get back to my baseline and beyond. I’d recommend Carlson to anyone in need of physical therapy.
~ Krista M.
I can’t say enough good things about this physical therapy clinic. From the moment you walk in, the space is clean, calming and welcoming. The front desk and assistants are professional and friendly. What really stand out is the level of care and attention each therapist gives. They take the time to listen, understand your concerns and create a personalized plan that actually works. The team is acknowledging, supportive, and encouraging. I highly recommend to anyone looking for equality care in a positive and professional environment. Special thanks to Deena!
~ Maciel F.
The team at Carlson Procare lead by Jason Kirk has exceeded my expectations for physical therapy care. Their professionalism, process and attention to detail is what makes them different while focusing on the issue and results is the goal. If your body requires maintenance look no further.
~ Russell R.
I was a patient at the Middletown location for a couple months as a result of a back injury. Jason’s PT program for me was challenging and rewarding. I noticed pretty rapid improvement in pain relief, strengthening and flexibility of problem areas. Jason and his staff do an awesome job of tending to patient needs and maintain an awesome environment. I can’t recommend this office enough.
~ Ryan S.
I’m in awe of what a difference physical therapy has made! I went from struggling to walk without pain to being nearly pain free. Everyone at Carlson is extremely friendly, positive, and encouraging. They’ve been extremely accommodating working with our tricky schedule to find appointment times. Jason has been fantastic! I really appreciate him and his attention to detail. He listened to me describe the pain I was feeling and quickly went to work to remedy it. I can’t believe the significant changes I’ve seen from doing PT. Thank you, Carlson Procare!
~ Adriana B.